Request anyone can say can I speak with ...? Americans usually say I can talk to ...?
I could tell Jane? (U. S. Can I speak with Jane?)
Saying who you are
Hello, this is Jane. (Not usually I am Jane.)
Could I speak to Alice, please?
If Alice on the other hand, he said: Speaking. Or is Alice. In U. S. English It is also possible to say this is him.
Asking who somebody is
Knowing that answer the call, you can ask whatever follows.
Hello. Who is that? (US Who is this?)
Who am I speaking to?
Who is that speaking?
If somebody is not there
You can use the speech and I'm afraid to say that someone is not there. Taking the message to say I take a message? OR Do you want to leave a message?
Hello. Susan Fernandez.
Hello. This is Jane. I can say Alice, please?
I was afraid he was not present. Can I receive a message?
If you want to leave a message they said I could leave a message? If you wish to make a ring back you can say Can you ask him / her to call / call me back? OR Can you just tell Jane called?
Asking people to wait
You can use any of the following expressions.
Just a moment.
Hold the line, please.
Hold on a moment.
Hang on. (Informal)
Wrong numbers
I think you have got the wrong number.
I am sorry. I have got the wrong number.
Bad Connection
If the line is bad, you might want to HANG UP and try again later. You can use the following words.
Could you speak louder? It is a bad line.
Americans will say It is a bad connection.
Is a very serious relationship. HANG UP and call me back.
